Returns and refunds
You have 14 calendar days to return your purchase from the date of delivery. Returns are only accepted for items of unworn, in perfect condition and in the original packaging, otherwise this policy will be rendered void.
Please contact us prior before sending items return. Get in touch with us by sending an email.
Buyer is responsible for all postage costs.
If an item received is classified as faulty and was received damaged, you must contact us within 5 days of receipt.
*Note that every article is handmade so it may be that your order is slightly different from the pictures on our website.
If you need to send your item back to Objects of Obsession, we cannot be responsible for goods that may be lost or damaged in transit. please follow all steps mentioned below.
-Pack your order and the return form (received by e-mail) in the original shipping box or equivalent.
-Make sure all products are exactly as you received them.
-Please include your order number or invoice with your return, so we can move the process along for you.
As soon as we receive your returned item you will get a confirmation through email.
The refund will be processed as soon as we have received the items. However, please allow up to 14 business days from the day you return the product for your account to be credited. We handle returns during business hours 9am – 6pm CET.
If you would like to exchange an item for another size or color, please return the original item and place a new order on our site. You will be refunded for the original item in accordance with our usual returns policy. If you have further questions, don’t hesitate to contact us so we can help you in the best possible way. All exchanges are subject to availability. Faulty items will be exchanged to the same type of product in the same size, subject to availability.
Please take a moment to check your size before ordering. If you have any questions regarding sizing, or need a custom size, please contact us before ordering so we can help you. Get in touch.